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Outlook 2003 Meeting Request Problem

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by donken99, 2005/08/19.

  1. 2005/08/19
    donken99

    donken99 Inactive Thread Starter

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    Hi,

    I have a user who receives all meeting requests as normal email messages. Its tagged with an envelope icon in the inbox; not a meeting request icon.
    The sender and recipients are shown but none of the meeting details are shown - just looks like a blank email. The user is connecting via Imap to an exchange server just like everyone else but it works for them. Any ideas?
    Thanks.
     
  2. 2005/08/19
    donken99

    donken99 Inactive Thread Starter

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    more info received --

    if the user moves the email into a different folder (i.e. out of the Inbox) and opens it it looks like a normal meeting request! (although it still has an envelope icon).
    move it back to inbox and its a blank email again...

    any ideas??
     

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  4. 2005/08/23
    Newt

    Newt Inactive

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    Other than a repair of Office/Outlook, no ideas. Sorry but never ran across this one before.

    When the user moves the meeting notice to another folder, are the usual options for accept/decline/etc. available?
     
    Newt,
    #3
  5. 2005/08/24
    donken99

    donken99 Inactive Thread Starter

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    thanks for the reply.
    have tried a repair. the usual options accept/decline are available when the email is moved to a new folder.
    could it be a problem with a form or something??
    regards
     
  6. 2005/08/24
    Newt

    Newt Inactive

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    Interesting idea about a damaged form. Hmmmmm.

    It might be worth a try to rename the users normal.dot to something else since a new, clean, default settings copy will be created the next time something fires up Word and Outlook certainly does that.

    You say that only a single user has the problem. Does it follow the user or does it stay with a single PC regardless of who is logged on?
     
    Newt,
    #5
  7. 2005/09/06
    mattymatt79

    mattymatt79 Inactive

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    I ran into an issue where I had a user who's reminder didnt show at all.
    If we went to view curent view of requests and started opening them, we finally found the culprit that was bad.

    This one reminder affected all of thier reminders and after that they showed correctly.

    Also have you tried the Start -> Run -> Outlook /repairfolders
     

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