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Code 19 Error Toshiba Optical Drive

Discussion in 'Legacy Windows' started by peter333, 2013/02/19.

  1. 2013/02/19
    peter333

    peter333 Inactive Thread Starter

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    I basically upgraded form Windows 7 Home Premium 64bit to Windows 8 Professional with a Windows 8 upgrade disk.

    However I have lost the ability to check the boot order in BIOS. I can't access it. Not that it matters in a way because my optical drive has disappeared.

    I have a set of Toshiba Recovery Disks but I can't utilize them with no DVD drive. My Toshiba details are at http://www.mytoshiba.com.au/support/...download?os=30

    I tried all the usual workarounds without success. I have the yellow exclamation mark in Device Manager for my hl-dt-st bddvdrw ct40n optical drive. I can't update the driver as Windows says it has the best driver already installed. Basically, I can access an external HDD used for storage or my internal HDD.

    I edited the registry as per http://support.microsoft.com/kb/982116 and similar information.

    Is there a piece of software (Microsoft Fix it says it has but it doesn't) can help me restore my optical drive and maybe get my F-keys back onboard to access the boot order in BIOS? Thanks.
     
  2. 2013/02/19
    Arie

    Arie Administrator Administrator Staff

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    Arie,
    #2

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  4. 2013/02/19
    Arie

    Arie Administrator Administrator Staff

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    Arie,
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  5. 2013/02/19
    peter333

    peter333 Inactive Thread Starter

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  6. 2013/02/20
    TonyT

    TonyT SuperGeek Staff

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    From your manual:
    If it is required to use BIOS Setup, please do not use Hi-Speed Start Mode. Please execute BIOS Setup after Windows shut down.

    That means do a shutdown, then:
    Press and hold the F2 button, then power on the unit using its power button.

    You should probably also do:
    Advanced > Boot speed > Normal and then be able to access the bios on restarts.
     
    peter333 likes this.
  7. 2013/02/22
    peter333

    peter333 Inactive Thread Starter

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    Sorted it out yesterday. Used the Toshiba HW Set Up Utility at http://www.mytoshiba.com.au/support/computers/satellite/p870/psplfa-017001/download?os=25 as it gave all the drives in boot up, not just the HDD at the Win 8 updates at http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/downloadDetail.jsp?pf=true&soid=3387669 plus F12.

    Updated the BIOS 3 days ago (made no difference) by chance when checking available downloads. I hate Win 8 & UEFI but I’m persevering……..lol! Thanks everyone for your help & prompt replies!
     

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